Refund Policy

30 Day Money Back Guarantee

At OnlineDrummer.com, we want to ensure that you are 100% happy with your purchase. If you have support questions, you can contact us at support@onlinedrummer.com. However, if you feel the product(s) you purchased are not the best fit for you, we will gladly refund your purchase (see special terms for digital products below).

Digital Products Special Terms

Downloadable purchases have a 30 day money back guarantee, as well. However, because of their digital nature, they cannot be physically returned to OnlineDrummer.com. We allow up to 5 digital products to be refunded with a total cost up to $50.

Requesting A Refund

To request a full refund within 30 days of the date of purchase, simply email us at support@onlinedrummer.com including your order number. If you don't know your order number, we can help you find it.

Please note that while we issue refunds quickly, PayPal or your financial institution may take additional time to process the refund and reflect it on your account.