Frequently Asked Questions
What if I don’t receive the auto-email after my purchase?Nate BrownOnce a purchase is made, you’ll be automatically redirected to your download links. You should also receive an email containing these download links. Sometimes email gets caught up in SPAM filters. We employ a professional email service and have nearly a 100% success rate with email delivery. If you created an account with us, your download links are stored on your Available Downloads page. If you have any issues, please contact us. We’re here to help.
Typo in Email Address A common reason for emails not being received is an email address entered with a typo during checkout. Please note that the emails are case-sensitive. Double-check that your email address is correct before purchasing or creating an account. If you suspect that there may have been a typo, please contact us so that we can make the change manually. We can also send the download links in a reply to your email.