FAQ

If you choose to create an account during the checkout process, all of your purchases are stored on your Available Downloads page and can be downloaded again in the future, if needed. Temporary download links are displayed immediately after a purchase, and an automated email including download links is sent, as well.

Accounts can be created during the checkout process. If you would like to create an account before making a purchase, you can do so on the My Account page.

Yes. All of our sheet music comes in PDF format and may be printed for personal use.

Our sheet music comes in PDF format. Many computers and devices are already able to open PDF files. Here’s a test PDF to see if your device already works. If not, you’ll need to install the free Adobe Reader. Note that they often have an optional offer for a free McAfee Security Scan that is selected by default on their page. If you do not want this scan, be sure to un-select it before clicking “Install Now” on their webpage.

Once a purchase is made, you’ll be automatically redirected to your download links. You should also receive an email containing these download links. Sometimes email gets caught up in SPAM filters. We employ a professional email service and have nearly a 100% success rate with email delivery. If you created an account with us, your download links are stored on your Available Downloads page. If you have any issues, please contact us. We’re here to help.

You can reset your password on your My Account page. This will send an automated email with a reset link. Sometimes, automated email gets caught up in SPAM filters or other filters the email provider puts in place. If you don’t receive your email, please email us at support@onlinedrummer.com so that we can send a reset link manually.

We’ve developed a free learning guide that’s setup in numbered order. All of the lessons and sheets in this guide are free.